Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Information: name, email address, phone number, company name, and other details you provide through contact forms or communications
• Technical Data: IP address, browser type, device information, and usage data
• Cookies and Tracking Data: information collected through cookies and similar technologies

2. How We Use Your Information

We use the collected information to:

• Respond to inquiries and provide requested services
• Improve website functionality and user experience
• Monitor and analyze website usage
• Ensure security and prevent fraud
• Comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal data. We may share information with:

• Service providers and partners involved in website operation or business activities
• Legal authorities if required by law or to protect our rights

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including responding to inquiries, maintaining business relationships, and complying with legal and regulatory obligations.

The retention period may vary depending on the nature of the data and the context in which it was collected. Where applicable, we may retain certain information for a longer period to comply with legal requirements, resolve disputes, or enforce our agreements.

Once personal data is no longer required, we take reasonable steps to securely delete or anonymize it.

5. Data Security

We implement appropriate technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. These measures include internal controls, restricted access to information, and the use of secure systems and technologies.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction or deletion
• Object to processing or request restriction
• Withdraw consent at any time

To exercise your rights, please contact us at: info@arcticaenergy.com

7. International Transfers

As a company operating globally, your information may be transferred and processed in countries outside your jurisdiction, including Hong Kong.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page, and the "Last updated" date at the top of this policy will be revised accordingly.

9. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us: info@arcticaenergy.com. You may also contact us by completing the contact form available on our website, and we will respond to your inquiry as soon as reasonably possible.